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Shipping & Refunds


  1. We are currently delivering products in Gurgaon, Delhi. Additionally, we take bulk orders for delivery across the country.
  2. Typical delivery time for the orders will vary from 2 days to 7 days depending on the product/s ordered.
  3. You will receive Whatsapp / message/email stating details when the product will be delivered and other order delivery-related information. 
  4. We will try to deliver all products as ordered on the website in one go but in some cases, the complete order might not get delivered. In such cases, the delayed delivery/refund will be done as per customer approval.
  5. The minimum order value for placing the order keeps on getting updated from time to time. For orders below a certain value we levy a small delivery charge. There is no delivery fees on orders above a certain value which will be displayed on the website at the time of placing the order.
  6. On placing the order you will receive a confirmation email/message and other details, in case you don’t receive the same do get in touch with us at 9501070200 or
  7. Please note that all items ordered by you may not be delivered together.
  8. In case of any shipping delays, we will inform you.
  9. You will receive the invoice in your mail once you place the order and at the time of delivery.
  10. We make all endeavor to provide timely delivery but will not be liable for any delay in delivery.
  11. In case the customer is not available at the time of delivery, we will again try to deliver the same in the next 7 working days. If the customer is still not available then the order will be canceled and a refund will be initiated as per the refund policy.
  12. We are currently working as hyperlocal service provider & being an environment-conscious entity we don’t use any additional packaging material in the form of a box or similar things.



  1. Order can be canceled within 24 hours of placing the order or before the shipment message is sent to the customer whichever is earlier.
  2. In some cases where the products in the order have been selected from a running promotional offer then the same can't be canceled.
  3. Orders can't be canceled if the products have been sourced specifically for the customer.
  4. We take great care while selecting the plants for delivery and accordingly you can refuse to take the delivery in case you think that the plant doesn't meet the specifications.
  5. No return of plants, saplings, bulbs once delivered. You can return the plant at the time of delivery itself. No returns will be accepted after the delivery of the plant.
  6. While we take great care while selecting and delivery of non-plant products, in case you find the product is different than what has been mentioned then unused & unopened products will be taken back within 7 days of delivery. 
  7. For returns, you must contact our customer support team and they will help you in the same.
  8. In case you have any doubts or concerns you can reach our customer support team at 9501070200 or
  9. There will be no returns at the time of delivery of some high-value plants as they have been procured specifically for the customer. The same will be mentioned in the plant description itself.
  10. In case the customer is not available at home to take delivery twice then the order will be canceled and refund will be initiated after deduction of shipping charges. In some case, the refund may not be initiated if the product has been specifically ordered for the customer. In such cases the customer can take the delivery at an additional cost of Rs 99/-

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